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For Windows 7 64-bit, fully patched.
I had VMware-player-6.0.1-1379776.exe running successfully for several months. Today the running instance offered me a chance to upgrade to VMware-player-full-6.0.5-2443746.exe. I foolishly accepted. Now I can't get ANY version of VMware Player to install.
The upgrade program downloaded and started running. It uninstalled the existing version then reported the following error:
- I used the Windows Management tool to view system Services and saw some vestigial services that Windows reported as Failed to Read Description: Error Code 2. Logging off and back on cleared that problem.
- I tried using several tools to clean up the usual uninstall detritus: CCleaner, Norton Utilities, BleachBit. I also did an Everything Search for "VMware" without the quotation marks and removed several vestigial (as in neither created nor updated in several months or longer) directories and files.
- I never could get the new V6 upgrade to run, so I retrieved my old V6 installation program. Now it won't run to completion -- same error.
- I then tried V7 in the hope that maybe it would be better. Nope, same essential problem.
- I've attached one of the installation log files, vmware.log below. Among other things, it reported that the installer is having trouble installing into existing VMware directories. So I went through and deleted as many of those folders as seemed wise without deleting VM information.
I see several people are having trouble getting VMware player to install. None of the "fixes" reported in those threads seem applicable. For example, I don't have the directories or files cited in those posts.
So at this point I'm dead in the water. Normally I can work through these issues but VMware Player just can't be installed.
Any ideas?
Cheers & thanks for your help,
Riley
SFO
Message was edited by: RBVanDyke: Fixed font-size and edited bulleted list so all intended items are bulleted.