I had vmplayer 6.x in a widows 8.1 host and running ubuntu 14.04 guest. It was installed and working fine. I was able to select multiple monitors and everything was peachy. Then windows applied some update and vmplayer would crash on startup. So I upgraded it to 7.1. Now it starts, but refuses to allow me to select multi monitor configuration. The "cycle multiple monitors" button is grayed out and crossed out. When I click on it I get a windows message dialog that says that vmware tools must be installed and running.
But the tools are installed. I installed them a number of times, with and without uninstalling them prior to installation. The tools that are being installed are 9.9.2-2496486. Updating them doesn't bring down anything newer either. Has anybody run into this? This is very frustrating.