Socialcast Desktop
Hello, Did vmware removed the Desktop application for Socialcast? I was doing some tests for my company, and suddenly I cannot find it anymore.I didn't found news about the removal, so I'm wondering if...
View Articlechange Community Manager for Socialcast
I am listed as the contact (i.e., Community Manager) for our Socialcast site, but when I login, I don't have the option in the gear drop-down for admin settings. Is there a way to correct this?My...
View ArticleImporting Web Feeds / RSS
Hi A group of about 10 colleagues is actively blogging on their own website and we're importing their RSS feed into SocialCast. I frequently get remarks from them, that the import has stopped. How can...
View ArticleImporting Facebook Posts/Feeds
Hi, im wondering, since facebook deprecated their rss/atom feeds ( Facebook Platform Changelog ), is it still possible to import facebook-posts into socialcast? regards,strowi
View ArticleCan't log in to my SocialCast app on an iPad!!
I am currently unable to log in to my SocialCast app on my iPad. I have successfully changed my community URL and keep getting stuck on the log in page once I have inputted my email and password. So...
View ArticleCreation of groups
Is it possible to limit the right to create socialcast groups to specific people/groups of people?
View ArticlePosts and limitations
I want to avoid that people are posting something in socialcast if the post is not being posted in 1 (or more) socialcast groups that we defined in our organization. Is this possible?
View ArticleChange Socialcast URL
Hi Support, Is it possible from your end to change my company URL from https://tfp-com-my.socialcast.com/ to https://tech3.socialcast.com ?
View ArticleSocialcast chat to a group?
Is it possible to start a chat with a group instead of adding a bunch of individual users to chat with everyone? This would be useful in the event of an outage or something of that sort. Thanks!Sean
View ArticleProject Updates in Home stream?
Hi, I'm a new user/admin of SocialCast and was wondering if there is a way to have all project updates (that I'm a member/lead of) show up in my home feed? Right now, I have to go into the projects to...
View ArticleHow to refresh meta data for OGP to pull new micro data?
Is there an administrator function or line command to refresh micro-data cache for Open Graph meta data in SocialCast? We’re noticing OGP is pulling old old meta data when users enter URL with...
View ArticleCan an admin wipe (all) content/data?
Hi there,With a small group we're trying out Socialcast at our company. In our research phase, we also signed up and tried out the core features of the platform. However, now we want to move into a...
View ArticleMalformed mail subject
Hi,There is a malformed subject in information mail sent me by "do-not-reply@socialcast.com on behalf of".The subject looks like "do-not-reply@socialcast.com on behalf of...
View ArticleHelp from support? account owner locked out
Hey guys - tried calling the toll free number at bottom of Contact page, but it didn't work. Been a few months since I logged into my Socialcast account. I'm owner of the account - created it and...
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I cannot activate my VMware account.
I've tried to activate my VMware account using 'Resend Email' repeatedly. I've also got the activation e-mail, and tried to 'Activate my account'. But they still show the page above when I try to...
View ArticleIs it possible to see all tasks?
I am a member of lots of different projects. On the tasks page, i can see all my assigned tasks, but i can't see other people's. If I want to check which tasks are overdue across all projects, then I...
View ArticleProblems Creating SSL certificates for Socialcast On Premise
Hello, I'm currently a new support technician and working to become efficient at supporting socialcast. Unfortunately I've ran into problems trying to get my test lab setup with the proper certificates...
View ArticleHow to delete community
I want to completely delete a community including all data. How do I do that?
View ArticleLaunch mobile app from URL
We have a mobile application that has references to some of the socialcast discussion groups, articles, etc. When the URLs for these items are launched they go to the browser with no option to choose...
View ArticleChange profile picture on Socialcast app?
I have the socialcast app on my Samsung tablet but can not find an option to change my profile picture. It is possible to do this using the socialcast url in a browser but I believe it should be...
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